Return & Refund Policy

At Kanha Kreation, we strive to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.

Return Eligibility

We accept returns only under the following conditions:

  • The return request must be raised within 7 days of delivery.
  • The product must be unused, unwashed, and in the same condition as received.
  • All original tags, packaging, and accessories must be intact.

Non-Returnable Items

  • Orders with a total value of ₹500 or below are not eligible for return or refund.
  • Products that are used, damaged, or not in their original condition will not be accepted.

Refund Policy

  • Once the returned product is received and inspected, the refund will be processed.
  • Delivery charges will be deducted from the total refund amount.
  • Refunds will be issued through the original payment method within 5–7 business days after approval.

No Replacement Policy

  • We do not offer product replacements under any circumstances.
  • Customers can only request a return (if eligible) and receive a refund as per the policy.

Return Process

To initiate a return:

  1. Contact our support team within 7 days of delivery.
  2. Share your order details and reason for return.
  3. Our team will guide you through the return process.

Important Notes

  • Returns requested after 7 days of delivery will not be accepted.
  • We reserve the right to reject any return that does not meet the above conditions.

Frequently Asked Questions

Q1. What is the return period at Kanha Kreation?
You can request a return within 7 days of product delivery.

Q2. Are delivery charges refundable?
No, delivery charges will be deducted from the refund amount.

Q3. Can I return products below ₹500?
No, orders with a total value of ₹500 or below are not eligible for return or refund.

Q4. Do you offer product replacement?
No, we do not provide replacement. Only returns (if eligible) are accepted.

Q5. What condition should the product be in for return?
The product must be unused, unwashed, and in its original packaging with all tags intact.